raja138 Official Documents

Raja138 Privacy Policy – Our Commitment to Your Privacy

At raja138, your privacy and the security of your personal data is a responsibility we take very seriously. This document explains in detail how we collect, use, and protect your information.

Updated: 1 January 2026 Malaysia PDPA Compliance 128-bit SSL

Data Protection Principles raja138

Six core principles that guide how we handle every user's personal data.

Minimum Data Collection

We only collect information that is strictly necessary to provide raja138 services to you. No excessive or unnecessary data will be requested.

Full SSL Encryption

All data transmitted between your device and raja138 servers is protected by 128-bit SSL encryption, ensuring no third party can intercept your information.

No Data Sales

Raja138 will never sell, rent, or share your personal data with third parties for marketing purposes without your explicit consent.

Full User Control

You have the full right to access, amend, or request deletion of your personal data at any time through your account settings or customer support.

Legal Compliance

Raja138 fully complies with Malaysia's Personal Data Protection Act (PDPA) 2010 and internationally recognized data security standards.

Limited Retention Period

Your personal data is retained only for as long as required for legal and operational purposes. Inactive accounts will be deleted according to the established schedule.

1Policy Introduction & Scope

This Privacy Policy applies to all raja138 platform users – whether you access it via the official website at raja138.fun, the iOS or Android mobile app, or any official digital channel operated by raja138.

Raja138 takes its responsibility as your data controller wholeheartedly. We understand that your trust is our most valuable asset, and every decision we make regarding your data will always prioritize your interests and privacy.

This Privacy Policy should be read together with Terms and Conditions raja138. By using our platform, you agree to the terms set out in this policy.

2Information We Collect

Raja138 collects various types of information depending on how you interact with our platform. Below is a detailed explanation of the data categories we collect:

2.1 Information You Provide Directly

  • Full name as stated on official identification documents
  • Date of birth for age verification purposes
  • Active email address and mobile phone number
  • Current residential address
  • Bank account or e-wallet details for financial transactions
  • Copy of identity document (MyKad or passport) during the KYC process

2.2 Automatically Collected Information

  • IP address and general geographic location
  • Device type, operating system, and web browser used
  • Login and logout activity log
  • Deposit and withdrawal transaction records
  • Gaming activity and wagering history
  • App usage data including features accessed and session duration

All information you provide during registration must be accurate and up to date. You are responsible for updating your information if anything changes, especially your bank account details for withdrawal purposes.

2.3 Data Types Collection Schedule

Data Type Purpose of Collection Retention Period
Personal Identification Information Account registration & KYC Throughout active account + 5 years
Financial Transaction Records Payment processing & audit 7 years (legal requirement)
Game Activity Log Security & complaint resolution 2 years from the date of activity
Device & Access Log Data Security & fraud prevention 1 rolling year
Cookie & Session Data Platform functions & analytics Up to 12 months

3How We Use Your Information

Every piece of data collected by raja138 has a clear and legitimate purpose. We do not use your data for undisclosed purposes without first obtaining fresh consent from you.

3.1 Platform Operations Purpose

  • Creating and managing your user account
  • Processing deposits and withdrawals securely and accurately
  • Verifying your identity during the KYC process
  • Providing access to all games and services on raja138
  • Sending important notifications related to your account and transactions

3.2 Security and Compliance Purpose

  • Detecting and preventing fraud, money laundering, and other illegal activities
  • Complying with applicable legal and regulatory requirements
  • Resolving user disputes and complaints effectively
  • Ensuring the platform is accessed only by eligible users (18 years and above)

3.3 Service Improvement Purpose

  • Analysing usage patterns to improve platform design
  • Personalising your gaming experience and delivering relevant promotional recommendations
  • Conducting internal research to develop new features
  • Sending promotional information and exclusive offers (with your consent)

You can opt out of marketing emails at any time by clicking the "Unsubscribe" link in any promotional email, or by updating your communication preferences in your account settings.

4Data Sharing & Disclosure

Raja138 will not sell, rent, or share your personal data with third parties for their own marketing purposes. However, there are specific situations where data sharing may be necessary:

4.1 Trusted Service Providers

Raja138 partners with carefully selected third-party service providers who are subject to strict confidentiality agreements. These include:

  • Licensed payment service providers and transaction gateways
  • Cloud computing service providers compliant with ISO security standards
  • Accredited identity verification companies for the KYC process
  • Anonymous platform analytics service providers

4.2 Legal Requirements

Raja138 may be required to disclose your information to lawful authorities when:

  • Required by court order or valid legal process
  • Required to comply with anti-money laundering (AML) laws
  • There is a requirement to report suspicious activity to the relevant authorities

All third-party service providers working with raja138 are required to meet the same or higher privacy standards that we uphold. They are not permitted to use your data for any purpose beyond what is specified in their agreement with raja138.

5Data Security & Protection

Raja138 invests seriously in cybersecurity infrastructure to ensure your personal data is consistently protected against unauthorized access, loss, or misuse.

5.1 Technical Security Measures

  • 128-bit SSL encryption for all data communications between the platform and user devices
  • Password storage using one-way hashing algorithms that cannot be decrypted
  • Two-factor authentication (2FA) for all account logins
  • Real-time account activity monitoring to detect unusual activity
  • Data servers protected by industry-grade firewalls and intrusion detection systems
  • Regular security audits by accredited independent cybersecurity firms

5.2 Organisational Security Measures

  • Access to user data is granted on a strictly need-to-know basis
  • All raja138 staff undergo regular privacy and data security training
  • Clear incident response procedures to address any potential data breach

While raja138 takes all reasonable precautions, no digital system can be guaranteed 100% secure. You also play an important role by keeping your account password safe and not sharing it with anyone.

6Cookies & Tracking Technologies

Raja138 uses cookies and similar technologies to enhance platform functionality, personalize your experience, and analyze usage patterns for continuous improvement.

6.1 Types of Cookies Used

  • Essential Cookies: Required for core platform functions such as login sessions and security. Cannot be disabled.
  • Performance Cookies: Collecting information on how users interact with the platform to help us improve it. Data is collected anonymously.
  • Functional Cookies: Saving your preferences such as language and display settings to make your experience more comfortable.
  • Analytics Cookies: Helping us understand overall traffic patterns and platform usage.

6.2 Managing Cookie Preferences

You can manage or disable non-essential cookies through your web browser settings. However, disabling certain cookies may affect the functionality of some raja138 platform features. Instructions for managing cookies can be found in the help section of your web browser.

7Your Rights as a User

Under Malaysia's Personal Data Protection Act (PDPA) 2010, you have the following rights regarding your personal data held by raja138:

  • Right of Access: Requesting a copy of the personal data we hold about you
  • Right to Rectification: Requesting correction of inaccurate or incomplete personal data
  • Right to Erasure: Requesting the deletion of your personal data under certain circumstances
  • Right to Withdraw Consent: Withdrawing consent for data processing at any time
  • Right to Object: Objecting to the processing of your personal data for specific purposes

To exercise any of the above rights, please contact the raja138 support team via Live Chat or email. raja138 will process your request within 14 business days. Please note that certain rights may be limited where they conflict with legal obligations such as financial record-keeping requirements.

For personal data-related requests, please include valid proof of identity to ensure we only disclose information to the legitimate account holder.

8Child Data Protection

Raja138 is a platform exclusively intended for individuals aged 18 and above. We do not knowingly collect or process personal data from individuals below that age.

If you discover that a child under 18 has registered an account on raja138 without valid authorisation, please contact our customer support immediately. We will take prompt action to suspend and close the account and delete all associated data.

Parents and guardians are advised to monitor their children's online activity and ensure they do not access online gaming platforms that are permitted for adult users only.

9Amendments to the Privacy Policy

Raja138 reserves the right to update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform improvements. The effective date of the latest version is always displayed at the top of this document.

For amendments deemed significant or material, raja138 will notify users via:

  • Notifications displayed prominently on the platform's home page
  • Email to your registered address at least 14 days before taking effect
  • Push notifications via the raja138 mobile app

Continued use of the raja138 platform after the effective date of any amendment means you accept and agree to the updated Privacy Policy.

10Contact Us About Privacy

If you have any questions, concerns, or wish to exercise your privacy rights, the raja138 team is ready to assist through the following channels:

  • Live Chat: Available 24/7 directly via the raja138 website or app
  • Privacy Email: [email protected] (response within 3 business days)
  • Supported Languages: Malay, English, Mandarin

For privacy complaints that cannot be resolved internally, you have the right to submit a complaint to the Department of Personal Data Protection (JPDP) Malaysia as the relevant regulatory body.

For general questions about privacy and account security, visit the raja138 FAQ which contains answers to the most frequently asked questions.

Your Privacy is Protected. Now It's Time to Play with Peace of Mind.

Knowing how raja138 protects your data lets you play with greater confidence and peace of mind. Register a free account today and enjoy a safe, fair, and rewarding experience alongside over 500,000 active raja138 members from across Malaysia.

18+ only. Also read Terms and Conditions and Responsible Gaming us.

Bahasa Melayu